Healthcare & Pharmaceuticals
Our Salesforce solutions empower healthcare and pharmaceutical organizations to improve patient care, ensure compliance, and streamline operational processes.
Patient Care & Compliance
Empowering Better Patient Care And Streamlined Compliance
The healthcare and pharmaceutical industries face complex challenges, including regulatory compliance, data security, patient engagement, and operational inefficiencies. Salesforce Health Cloud offers a unified platform that integrates clinical and non-clinical data, improving care coordination and patient outcomes. By leveraging advanced analytics, healthcare providers can gain insights into patient behavior, treatment effectiveness, and operational performance. Additionally, Salesforce supports compliance with regulations such as HIPAA by ensuring data security and privacy. Life Sciences Cloud facilitates efficient management of clinical trials and pharmaceutical operations, reducing costs and accelerating time-to-market for new drugs. Our solutions also streamline workflows, automate routine tasks, and enhance collaboration across healthcare teams, ensuring that patients receive timely and personalized care.
Streamlining patient care, regulatory compliance, and operational workflows for better outcomes.
Transforming Healthcare with Salesforce Solutions
Health Cloud
Streamlines patient management and improves care coordination.

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    Streamlines patient management by centralizing patient data, enabling healthcare providers to access comprehensive patient profiles, track patient interactions, and coordinate care across teams. Health Cloud also supports personalized care plans and real-time patient engagement, ensuring that patients receive timely and effective care. The platform’s ability to integrate with telehealth services and patient portals enhances the patient experience and facilitates better outcomes.

Life Sciences Cloud
Facilitates the management of clinical trials and pharmaceutical operations.

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    Facilitates the management of clinical trials by automating workflows, improving collaboration among research teams, and ensuring compliance with regulatory requirements. Life Sciences Cloud provides real-time visibility into trial progress, patient enrollment, and data collection, making it easier to manage complex trials and bring new treatments to market faster.

Integration with EHR Systems
Ensures seamless data flow between Salesforce and electronic health records.

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    Ensures seamless data flow between Salesforce and electronic health records (EHR) systems, allowing healthcare providers to access critical patient information in real time. This integration reduces the risk of data silos, improves care coordination, and enhances decision-making by providing a complete view of patient history and treatment plans.

See how some of the world's top companies have upped their A-Game with the help of the Salesforce platform.

Salesforce Success Stories

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Pfizer
Pfizer used Salesforce to enhance patient communication across multiple channels, including email, SMS, and patient portals. By leveraging Health Cloud’s personalized communication tools, Pfizer was able to send timely reminders, follow-up messages, and educational content tailored to individual patient needs. This strategic approach led to a significant 35% increase in patient satisfaction, as patients felt more informed and supported throughout their treatment journey.
Moderna Therapeutics
Moderna Therapeutics utilized Salesforce Life Sciences Cloud to streamline its clinical trials, improving collaboration between research teams and ensuring real-time data collection. By automating trial workflows and integrating with external data sources, Moderna reduced administrative burdens and accelerated trial timelines, leading to a 40% increase in overall efficiency. This efficiency allowed Moderna to bring new treatments to market faster, ultimately benefiting patients worldwide.
Enhancing patient care, ensuring compliance, and driving efficiency across the healthcare ecosystem.
Discover How Salesforce Enhances Healthcare Efficiency
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Enhanced Patient Care
Use Salesforce Health Cloud to personalize patient interactions.

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    Salesforce Health Cloud enables healthcare providers to personalize patient interactions by providing a holistic view of each patient’s medical history, preferences, and treatment plans. This level of personalization improves patient satisfaction, adherence to treatment, and overall outcomes by ensuring that care is tailored to each individual’s needs.

Regulatory Compliance
Manage compliance with HIPAA and other regulations using built-in tools.

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    Salesforce’s built-in tools help healthcare organizations manage compliance with HIPAA and other stringent regulations. By automating compliance workflows, tracking patient consent, and providing audit trails, Salesforce reduces the risk of non-compliance, thereby protecting the organization from fines and reputational damage.

Data Security
Leverage Salesforce’s robust security features to protect sensitive patient data.

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    Salesforce offers robust security features, including encryption, multi-factor authentication, and real-time threat detection, ensuring that sensitive patient data is protected at all times. This level of security builds patient trust and ensures that healthcare organizations can confidently manage patient information without compromising privacy.

Our Expertise

Our team is composed of highly skilled Salesforce Health Cloud professionals who bring extensive knowledge of healthcare industry requirements. With years of experience in this field, we are well-equipped to address the unique challenges of healthcare organizations.